Delivery & Returns
Delivery - Danfoniadau (revised May 2023)
Here how we've structured our delivery charges, applicable from May, 2023 onwards.
Order value up to £174.99 - £10 delivery charge.
Order value £175.00 or more - FREE DELIVERY
Delivery within 3 to 5 working days of order placed.
Please note following discount incentives available to all trade customers:
BMF5 – 5% off order value (ex VAT) on all orders. Please note that discount does not apply on delivery charge.
BMF7 – 7% off order value (ex VAT) on orders £250 or more in value.
BMF10 – 10% off order value (ex VAT) on orders £500 or more in value.
Unfortunately, we are not able to offer delivery to the following addresses and post codes:
Highlands – AB DD FK IV KW PA PH
Northern Ireland & Isle of Wight
Islands – Scottish Isles, Isle of Man & Channel Isles – GHHS IV41-49 IV51,55 & 56 JE
KA27-28 KW15-17 PA20,41-49 PA60-78 PH42-44 & ZE
Smaller orders – Archebion llai
Please note our consumer facing website – www.jonesogymru.co.uk – that may offer you a better way of purchasing smaller amounts of our brands.
Returns - Dychweliadau
Please inspect your delivery immediately upon receipt and if the goods are damaged or incorrect please notify us in writing as soon as possible.
You can write to: Bwydydd Madryn Foods, 3 Tŷ Connaught, Riverside Business Park, Ffordd Benarth, Conwy. LL32 8UB.
Phone number 01758 701380
or email firstname.lastname@example.org
Any visual evidence would be appreciated in the unlikely event of damages, so that we can understand better how it may have happened, and therefore reduce the chances of it from happening again.